What is an open-ended survey question?

What are open-ended questions? Open-ended questions are questions that cannot be answered with a simple ‘yes’ or ‘no’, and instead require the respondent to elaborate on their points. Open-ended questions help you see things from a customer’s perspective as you get feedback in their own words instead of stock answers.

What is the difference between open and closed questions in a survey?

Open-ended questions are questions that allow someone to give a free-form answer. Closed-ended questions can be answered with “Yes” or “No,” or they have a limited set of possible answers (such as: A, B, C, or All of the Above).

Can surveys have open-ended questions?

Open-ended questions are free-form survey questions that allow respondents to answer in open text format so that they can answer based on their complete knowledge, feeling, and understanding. … The responses to these questions can be used to attain detailed and descriptive information on a topic.

Why use open-ended questions in interviews?

Open-ended questions allow respondents to include more information, including feelings, attitudes and understanding of the subject. … Closed-ended questions also do not allow the respondent to explain that they do not understand the question or do not have an opinion on the issue.

Why do nurses use open-ended questions?

Open questions invite more thorough answers, and encourage the patient to divulge information and explain their emotions and behaviours more. … Open ended questions ca also be more time consuming, obtain to much information, and may require more effort on the part of the nurse.

What does open ended mean?

Definition of open-ended

: not rigorously fixed: such as. a : adaptable to the developing needs of a situation. b : permitting or designed to permit spontaneous and unguided responses.

What is an open-ended interview?

Open-ended interview questions

Open-ended interview questions require thought and oblige the job seeker to reveal attitudes or opinions. For example, a behavioral question asks the candidate to relate past on-the-job experiences to situations they’re likely to encounter again in the new position.

When interviewing a patient is it better to ask closed questions or open-ended questions?

In general, open-ended questioning is the preferred technique to use during patient interviews to compel the patient to provide more in-depth and insightful responses.

What are some examples of open-ended questions in nursing?

Here are 5 open-ended questions which may add depth to conversations with patients:
  • What health concerns do you have? …
  • What are you most worried could be wrong? …
  • What’s life been like for you during the pandemic? …
  • How did you and your partner meet? …
  • Can you tell me more?

How do you handle open-ended questions?

Use probing questions.
  1. Probing for clarity. If you ask an open-ended question that results in a general answer, ask another open-ended question for clarity. …
  2. Probing for completeness. …
  3. Do not use “Is there anything else?” This is a closed-ended question, and can result in a simple “no” answer.

What is a major disadvantage of open ended survey questions?


One of the main disadvantages of the open-ended questions is that it takes time for the customers to write feedback in their own words. Due to this, the whole process becomes lengthy and time-consuming.

Is open-ended questions qualitative or quantitative?

Instead, open-ended questions are used in qualitative research (see the video above for more information) and closed-ended questions are used in quantitative research.

How do you Analyse open-ended questions in a survey?

Five tips to get you started
  1. Read through a couple of responses to get a sense of what folks are saying. …
  2. Map out a few general categories to put each of the responses in. …
  3. Create sub-categories underneath your general ones to provide even richer detail. …
  4. Double check and re-categorize. …
  5. Put a number on it!

How are open-ended questions structured?

Open-ended questions begin in very specific ways. Open-ended questions begin with the following words: why, how, what, describe, tell me about…, or what do you think about… 3. Use open-ended questions as follow ups for other questions.

When should a survey researcher include an open-ended survey question?

Open-ended questions can be useful for surveys that are targeting a small group of people because there is no need for complex statistical analysis and the qualitative nature of the questions will give you more valuable input from each respondent.

How do you show open-ended survey responses?

Another valid way to present the open-ended responses in a survey is to simply provide the entire list of text. The best practice here includes cleaning the responses to make them client-ready.

What is another word for open-ended?

In this page you can discover 18 synonyms, antonyms, idiomatic expressions, and related words for open-ended, like: indefinite, exploratory, undetermined, unlimited, going-on, indeterminate, not restrained, without specified limits, continuing, either-or and ad hoc.

Are open-ended questions reliable?

Open-ended questions give your respondents the freedom and space to answer in as much detail as they like, too. Extra detail really helps to qualify and clarify their responses, yielding more accurate information and actionable insight for you.

Why use closed ended questions?

Close-ended questions are primarily beneficial in surveys because they are the most likely to ensure that data collected is easily compared between respondents, statistically significant, and representative of the larger population that a researcher is trying to measure.

What is opposite of open ended?

open-endedadjective. without fixed limits or restrictions. “an open-ended discussion” Antonyms: unchangeable, restricted, determinate.