How do I open a dispute on eBay?

How do I open a dispute with a seller when a purchase goes wrong?
  1. Go to Resolution Centre.
  2. Click Dispute a Transaction.
  3. Select the button beside the transaction you want to dispute, then click Continue.
  4. Select ‘Item dispute‘, click Continue and follow the on-screen instructions.

Can a seller win an eBay dispute?

Yes a seller can and will win a case! For I won my case and the item was worth a lot of money. Always protect yourself, no less I won case and buyer sent back item which he lost, it not how i operate, but that buyer was trying to be slick and lost it all, why I was on top of it covered all bases.

How do I speak to eBay customer service?

Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.

How do I contact eBay 2021 by phone?

Our 1-866-540-3229 phone number is no longer in service, and 1-866-961-9253 is now a dedicated line for customers who may have experienced fraud on their account.

How do I contact eBay about a refund?

Here is the how-to:
  1. Go to your My eBay Purchase history.
  2. In the drop-down menu, find the item you want the refund for.
  3. Select Return or Item not received (within 30 days of delivery)
  4. Confirm that this is the item in question.
  5. Click on Resolve a Problem.
  6. Answer the questions to get a link to request the refund.

What to do if a seller refuses to refund on eBay?

what happens if you refuse to issue a refund
  1. don’t refund your buyer & eBay will refund buyer & buyer will keep the item.
  2. refund the buyer & also pay for the return PP for buyer to return item to you = new managed return.

Can eBay force a refund?

But to answer your question, Yes, eBay can force you to refund. Don’t let it get that far, Tell your buyer to return for refund.

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

Is it easy to get scammed on eBay?

The online auction site launched in 1995, and scammers have used it ever since. eBay involves a lot of trust on behalf of the buyer and the seller, but it’s relatively easy for that trust to be exploited.

Do sellers have any protection on eBay?

When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.

Can eBay seller refuse to cancel order?

Sellers don’t have to cancel. You have to take care in what you purchase. You can resell it on ebay. Sellers should respond and cancel the order or they could receive negative feedback.

Do you get charged for Cancelling eBay order?

If they agree to cancel you will be credited your final value fees. If they do not agree to cancel, you will owe the final value fees, and it doesn’t matter if they pay or not. If they ignore the request it will close in your favor.

What happens if I refuse to cancel eBay order?

If you refuse to cancel, you will have to open an Unpaid Item Dispute to get those fees back. If the customer has paid, and you refuse to cancel (which automatically refunds him) you have to ship or he opens an Item Not Received Dispute.

How long does a seller have to cancel an order on eBay?

You can cancel a transaction up to 30 days after a sale, even if your buyer has already paid.